Why Restaurants Are Pushing Back Against 'The Customer Is Always Right' Policy
The 20th century had an adage that said the customer is always right, but this sentiment has begun to rub some in the service industry the wrong way.
Read MoreThe 20th century had an adage that said the customer is always right, but this sentiment has begun to rub some in the service industry the wrong way.
Read MoreOne major pizza chain had been in business for nearly 50 years when it realized that the customers had lost faith in its quality, so it reinvented itself.
Read MoreClam chowder is a dish with centuries of history behind it, but this is the first restaurant to serve the dish to paying customers. Here's what to know.
Read MoreFirst opened in South Carolina in 1975, this themed Southern restaurant chain has since closed almost all of its locations, except these ones in Florida.
Read MoreWhile it might seem like a harmless request, this particular way of ordering your child's meal can cause more stress and work for your server than you realize.
Read MoreWhile this Arby's rival may have had a lengthier menu, poor marketing strategies led to its eventual demise, leaving only a handful of locations today.
Read MoreOlive Garden is famous for its breadsticks, but the iconic Italian restaurant chain actually coats them in this butter substitute instead of the real thing.
Read MoreStarbucks fall drinks are practically a seasonal institution. However, not all beverages from the chain stick around and we miss these ones the most in autumn.
Read MoreHoney Baked Ham is a holiday necessity for many, but how many official locations are left in the United States? The answer is surprisingly complicated.
Read MoreOne of Barack Obama's favorite meals when he visits Hawaii centers around meat and plenty of carbs. There are lots of varieties to choose from.
Read MoreMost diners imagine Michelin-star restaurants as the height of luxury, but one awarded New York joint is actually found inside of a grocery store.
Read MoreBe careful what you dish for. Here's how an iconic restaurant chain sent an Instagram account soaring, then swooped in to save the day with a sweet solution.
Read MoreRaising Cane's doesn't have spicy chicken anywhere on its menu, but that shouldn't stop you if you're looking for some heat with your tenders.
Read MoreEight new fast food items are hitting menus in October 2025. From savory to sweet, don't miss these fan-favorites; some are available for a limited time only.
Read MoreIf you're looking for an Italian restaurant to go to in Chicago, we've got you covered. These are the best places in the Windy City for pasta, pizza, and more.
Read MoreAnthony Bourdain was a big fan of Italy and its food. During a trip to Rome, he found a locally loved restaurant with a dish he called "completely awesome."
Read MoreNothing beats that special feeling of ordering off the secret menu. Luckily, at Portillo's, the secret menu is easy to access. Here's how you can do it.
Read MoreThe Guinness Book of World Records has a category for 'Most Layers in a Sandwich' and the title is fiercely held by none other than a beloved New York Deli.
Read MoreIf you're waiting for your party at a restaurant, you may wonder why the host won't seat you (after all, your table is right there), so we asked an expert.
Read MoreAre you curious about the new protein-boosted milk at Starbucks but want the lowdown on what's in it before you try it? Here's everything you need to know.
Read MoreFor Gen X kids, one pizza chain was the most coveted place to go for dinner. The nostalgic eatery faded from popularity, but we think it deserves a comeback.
Read MoreWhich McGriddle (the McDonald's breakfast sandwich with pancakes as buns) reigns supreme? Chowhound's go-to option has superior texture and flavor.
Read MoreLonghorn Steakhouse has some quality silverware for its hungry diners, but did you know you can purchase your own Longhorn steak knives for your home?
Read MoreAnthony Bourdain didn't start in the kitchen as a hotshot chef. His first real culinary job was far less glamorous, but it taught him respect and discipline.
Read MoreThis New York City restaurant has set the scene for famous musicians and television series alike, and you can still take in the upscale scenery and food today.
Read MoreIf you've ever wanted to ask a restaurant to change its TV channel but worried it'd be rude, our take on this might offer you some relief. Or not, it depends.
Read MoreCrumbl Cookies experienced a meteoric rise to fame over the last few years. Its founders still play a role in the company, but they're not the only owners.
Read More