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Terrapin - Rhinebeck. Rude, unprofessional?

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Terrapin - Rhinebeck. Rude, unprofessional?

dickson d | Jun 29, 2003 02:58 PM

Visiting from Chicago, and dined last night with a friend in Rhinecliff. He recounted the following tale - went to dinner early last week at Terrapin to celebrate end of school. Not dressed at all fancy - 2 youthful boys in bathing suits and okay shirts. Wife and hubby casual but passable. Hostess looks askance, suggests they consider the bar/pub/tavern, whatever. No, they want the dining room. Sorry, it will be a 20 minute wait. This is a surprise, he noted, as the dining room had one table occupied at 5 on a weeknight. The host then intereceded and seated them. The dinner went well, food was good except one dish that was too fusion-y, and did not come together (sorry for scanty notes).

On the way out, my friend spoke quietly to the hostess off to the side about how he objected to her treatment of them, etc, etc.

Outside he ran into some friends, including the owner of another local restaurant, they were talking. (Neither the friend or I are in the restaurant trade, just to be clear, but we do like food). Out came Hostess to tell him off, loudly. Did not appreciate being spoken to this way, he was out of line, etc, etc. Turns out she is a partner, other host is her husband, and my friend is not welcome back, ever, she said.

Guess pre-opening is stressful. Still, following a patron into the street to publicly reprimand him is not exactly professional, or good pr. And it seems they have some dress code issues to define. I will let you draw any other conclusions, but thought the tale would be of interest.

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