Surdyk’s has generally a great selection with knowledable helpful staff at affordable prices (unless sometimes surly beer and their wine sale that matches my local liquor store regular price on pinot). They have a nice deli that has a great cheese and meat case. My issue is with their sandwiches.
What sandwich place of this potential caliber makes warm sandwiches ahead of time, then stacks them on top of each other or puts them on a cutting board. I have gotten 4 sandwiches here in 2013. I will not be going back. The potential is awesome. The reality is often far from it. I have now gotten 2 different types on different weeks that have been cold, soggy, and unappetizing. The bottom bread has been rock hard, and the top has been a oiled sponge. Both times I asked if it was fresh to be told yes. To open it to something quite different. I have contacted them with regards to this. No response in 14 days. I did not ask for a refund, simply the awareness of this issue. It is such a shame that you have such a glorious assortment of options and artisans, yet such poor execution on a $8 sandwich.
When they are good, they are amazing. That just doesn’t happen enough. I will take my business to the St. Paul/Edina Cheese shop for my artisan sandwich fix. They make them to order (from my experience). I would recommend being very careful when ordering sandwiches that aren't literally hot off the presses.
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