We took Dad here for his 82nd birthday last weekend after he said he wanted a nice steak. We were travelling and read its positive recs in AAA guide and saw convincing local magazine advertisements.
While the service was welcoming and warm, we could not say the same for the food. All three steaks (med. rare, med. rare, rare) were room temperature, as were the rice, mashed potatoes and baked potato. Not warm, actually room temperature, which was surprising given that we were one of the last parties seated and the kitchen was not in a rush. The food must have been sitting around somewhere beforehand. And my Dad's steak (a filet) was so tough it was difficult to get a knife through it, and it was oddly dry despite being red inside. I thought he was exagerrating until I tried it myself; it was as if osmosis had occurred to leach out the meat juices somehow. What resulted was something I have never seen -- my Dad actually left a lot of food on his plate uneaten. The only item that arrived steaming hot to the table was a huge serving of broccoli.
Only other comment is in addition to tending to cooking/serving warm food the restaurant needs to concentrate on keeping the place cleaner, in our understated opinion.