Yo, what the heck? I really liked my first Shake Shack burger at the UWS outpost, though it lacked the good carmelized crust I'd been led to hope for. Still, great beef flavor, incredibly juicy...but the fires...THE FRIES!??! Where do I start.....clearly frozen fries from a big plastic bag, and not even very good ones. The insides were gritty, like they were made out of potato meal. And not only that, but the final insult...the fry orders were sitting out premade (I didn't notice if there were heat lamps). Does this happen in Madison Square Park?!? Insulting. I will go back for the burgers and the draft root beer, but unless they get better fries or onion rings, I'll skip the sides.