As soon as I began reading this article, I thought: surely Danny Meyer has a similar system for his restaurant staff. It would help to explain the sure flow of service... Then I read the second paragraph.
One of my dining companions has often remarked on the 'traffic patterns' at the restaurants we visit, particularly when the pattern is broken.
...I just noticed the author of the piece is Ben Schott of -Schott's Miscellany-
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