A coworker told me about the Friday seafood chowder at Trotter's Express, 200 W. Monroe. So I ambled over at about 12:40 looking forward to trying it, and the guy behind the counter (apparently the manager) said it "always sells out by 12:05." I said it seemed sort of absurd to consistently sell out of a popular lunch item 5 minutes into the lunch hour, and he noted that they open at 11. Rather than buy an overpriced CT chicken caesar or whatever, I walked over to Cosi, muttering to myself that I had no intention of disrupting my work schedule in the future for the privilege of fighting, Tickle Me Elmo-style, for a ration of Charlie Trotter's gruel.
If it's true they "always" sell out at 12:05, is this (a) intentional scarcity, or (b) bad production management?