Went with two friends to Red Fez last night. I had heard that the service is somewhat slow, but figured, how bad can it be?
We waited at out table for over 10 minutes with waiters floating by (very good at avoiding eye contact, I'll give them that), no service, no water, no nothing. A table of two guys (seated 10 minutes after us) got service in a blink (yeah yeah, I know, single females in the S. End are invisible).
We finally got up and went back to the host counter (who had been floating around too) and got some attention. Throughout the evening, we were bumped, pushed, towered over (you know that feeling you get when a plate of food is held over your head??) by waiters and bus-boys. Not too pleasant. Our waiter, who finally did show up, was very nice, I'll give him that, when we saw him.
Oh. The food. It was ok. We shared three small plates--feta and herbs (v. good, v. simple), hummus (good--helped out TONS by a plate of excellent harrissa I requested), and a white bean with tomato sauce dish (good). The pita bread (as noted in an earlier review) was very lame (thin, dry, from the bag). Oh yeah, we had to ask for the bread... The waiter seemed surprised by our request. Pete mentioned a nicer thicker bread in his review. We got none of that.
I had the grilled chicken with pine-nuts/cumin/honey sauce which was only alright. The sauce was good, but meager. The chicken was on the dry/overcooked/reheated side. It came with a side of rice that could only be "cook-in-the-bag" in nature. Yuck. Didn't eat more than a bite.
My friends had the lamb kibbe (on the dry side too) with a nice yogurt sauce and a fish special, which was pretty good.
In a nutshell--I might go back for drinks and apps. Nothing else.
Now for the Plug--If you are in the area, or want to explore a great spot, check out QingPing Teahouse and Gallery on the corner of Dwight and Shawmut (one block north of the R. Fez). Authentic Chinese teahouse, great tea and pastries, music events, wonderful atmosphere, lots of fun and interesting regulars. Not your typical S. End hangout, that's for sure. Hours: 12-12.