About 2 weeks ago a group of us went to Leonardo Trattoria at 709 St. Charles Ave after attending a concert for Wednesdays at the Square. When the waitress came by we all ordered alcoholic drinks. After she delivered our drinks, we asked for ice waters for the table. She informed us that their policy is that they do not serve ice water at the restaurant. Now we all at the table found this to be unbelievable. Let's face it, Leonardo Trattoria is far far from fine dining in a city such as New Orleans. Also fine dining establishments such as, Commander's Palace, do serve ice water.
After being told we could not have something so simple as water that is not bottled, we asked to speak to a manager. The manager went on to explain that Leonardo's has high standards and that they will not serve ice water. One person at our table then asked if we could possibly have filtered water to which the manager said, "you all can just leave, no need to pay for these drinks!"
Now I am not sure what the owners of such an establishment created as a business plan, but this move would seem to be stupid to a table of 6 looking to eat and drink. What do you think?
Commander's Palace Restaurant
1403 Washington Ave, New Orleans, LA 70130
709 Saint Charles Ave, New Orleans, LA 70130