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Markets & Stores 12

Whole Foods employees reveal why stores are facing a crisis of food shortages

Melanie Wong | Jan 19, 201812:09 PM

I've witnessed the drop off in Whole Foods inventory before the Amazon buyout and hearing from many friends about stock-outs. Here's what's behind the problem:

" . . . Order-to-shelf, or OTS, is a tightly controlled system designed to streamline and track product purchases, displays, storage, and sales. Under OTS, employees largely bypass stock rooms and carry products directly from delivery trucks to store shelves. It is meant to help Whole Foods cut costs, better manage inventory, reduce waste, and clear out storage.

But its strict procedures are leading to storewide stocking issues, according to several employees. Angry responses from customers are crushing morale, they say. (Many of the photographs in this story were provided to Business Insider by customers.) . . ."

'Entire aisles are empty': Whole Foods employees reveal why stores are facing a crisis of food shortages

Whole Foods employees say stores are suffering from food shortages because of a newly implemented inventory-management system called order-to-shelf.

www.businessinsider.com
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