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Melanie Wong | Oct 8, 202102:50 AM     28

Should you need more reasons to despise DoorDash, Grubhub and Uber Eats, here are a couple more:

"...as I began to probe the history of the delivery-app sector, the thirty-per-cent commission really only shows up when Uber Eats entered the market. And when they enter a market, suddenly DoorDash and Grubhub are raising their commissions, too..."

"...I was the former Head of Innovation at Grubhub, so I have seen the truth behind many of these claims first hand. Sadly, I invented a lot of the food delivery technologies that are now being used for evil. … COVID-19 is exposing the fact that delivery platforms are not actually in the business of delivery. They are in the business of finance. In many ways, they are like payday lenders for restaurants and drivers. They give you the sensation of cash-flow, but at the expense of your long term future and financial stability. Once you “take out this loan” you will never pay it back and it will ultimately kill your business..."

The Fight to Rein in Delivery Apps

The antitrust researcher Moe Tkacik discusses New York’s new laws and the future of DoorDash, Grubhub, and Uber Eats.

www.newyorker.com
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