We had a reservation here for Christmas dinner at 7:30 and were told it would be a minute. Well it was after 8pm before we were sat. We were not the only ones sat late. Hostess was not being very pleasant as we watched others inquire about there reservations. We own a fine dining restaurant and understand busy nights and how to adjust accordingly. We ordered a steak, mid rare and it was well past that when it arrived. The potato gratin was undercooked, the brussel sprouts were roasted and very wine flavored, but did not taste like brussel sprouts.A disappointment. The onion rings were the best thing we ordered. The server was pleasant but after the initial check back, we never saw him until he dropped the check. We watched the guy in the suit, the manager I assume, not go up to one table! I am sure he is being paid, but not sure for what. Honestly, he really did not do much but walk back and forth. We were hoping for more based on the hotel concierge suggestion and recommendation. Oh well, we won't be going back and I doubt many more of their customers ever will either. Tourists I guess.
AJ Maxwell's - Steakhouse
57 West 48th Street, New York, NY 10020