Not About Food

Caterer

catering client expectation too high!!

Share:

Live your best food life.

Sign up to discover your next favorite restaurant, recipe, or cookbook in the largest community of knowledgeable food enthusiasts.
Sign Up For Free
Not About Food 104

catering client expectation too high!!

coastie | Jul 5, 2008 08:47 AM

I have been contacted by a wedding party to be. Initially they requested a salmon dinner, around $10 - 15 a head - including tables and chairs, possibly a tent in an offsite location. I wrote back that Salmon has been quite high, and its closer to 35.00- 40 a head for a simple salmon bake type menu. I get back an email that says maybe I can do pork, or chicken, pasta, salads and bread on site again including tables chairs etc. THis time I send a link to the local rental place and try and show, without tent - just tables and chairs not setup fees that they have already used up $ 4.00, which would leave me 11.00 for food. I then pointed out local buffet prices in a restaurant. I always feel bad for the young couple though, so I suggested they pick up the hot sides from me, throw a freind or 2 on the gril and I told them I would let them borrow my chafing dishes and stuff with a refundable deposit.
No, they would like a full catered affair.....what can I do..I want to scream " nothing are you crazy - I've already spent too much time on this"!!! However, I can't and they are quite seroius. I get this client a few times a year in one form or another...
without insulting them, I would love some ideas on how to let them know - its just way too far from reality. They are not hearing polite, rational - I don't want mean - but boy its bubbling up.
I tried to pawn them off on someone else....they want me. Suggestions???

Want to stay up to date with this post?

Recommended From Chowhound