My family went to Tacos Matamoros tonight. It was the second time we've eaten there and the second time we've had terrible service. The food is good (though tonight I'll admit it wasn't amazing) but I don't think we will return because the service is so bad. It's an authentic place, so it's understandable that there is a language barrier between us and the servers, as we don't speak Spanish. But I think they should have some understanding of what we are ordering, especially when we are pointing at it on the menu. But we get a lot of blank stares while ordering. They also forget to bring things we order, but keep them on the bill. Finally, they disappear and it's hard to get another drink or chips or additional order once your original order arrives. The worst part is, and I hate saying this but, they seem to give the latino customers much better service. This time the waitress dropped off our check before we asked for it and then disappeared. We had wanted two more margaritas so we waiting about ten minutes for her to come back to order them, but when she didn't come we gave up, put the money down and went to leave. As soon as we stood up, she ran over, as if she were worried we would split on the check. It was brazenly rude. The food is decent, but we won't be going back. Anywhere else in the neighborhood where the food is great and the service is better?
4508 5th Ave, Brooklyn, NY 11220
5717 5th Ave, Brooklyn, NY 11220