I had dinner last night at the Asian Grill on Moody St. in Waltham. I was a little skeptical since I had read mixed reviews here, but mostly bad. The consensous was that the food is OK, but nothing special since they try to hit Japanese, Thai, Korean, and Chinese all in one restaurant. My problem was not with the food, which I thought was average, but with the service.
We sat down and were handed menus. About 10 minutes went by and we placed our order. Another 10 - 15 minutes go by and our appetizer arrives...no drinks. A few pieces into the veggie tempura (mushy), and finally our cokes arrive. We finish our apps and wait for the main course. After what seems like forever, my girlfriend's meal is served, but mine is not. Maybe 5 minutes or so passes before mine shows up. I hate when the kitchen or wait staff cannot coordinate the meals for one table. After we are served we do not see our waitress again for about 30 minutes when she appears to clear the plates. No new drinks, no refills on the water, no stopping by to see how things are. We say we are done and wait another 10 minutes or so and no check. At least 4-5 tables have cleared out by now. I contemplate leaving without paying, but my girlfriend won't let me. I finally flag down someone and ask for a check. She sort of looks at me like I'm asking her to wash my car.
Long story short, the bill came to $32.95, I left $33. I won't be back. Sorry for the long rant.