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Restaurants & Bars

Argana, Cambridge

christian | Oct 20, 2002 10:58 AM

Tried Argana last nite, and I must say I was very unhappy... the service was the worst I have had at any restaurant I have ever been to... the menu looked quite interesting, unfortunately it was ruined by the poor service..

We started off arriving around 8 for an 8:30 reservation and was told to have a seat at the bar, no problem... we oredered some drinks and had a wonderful Mazza appetizer.. the fun ended here though.. the place was not jammed yet we were not seated until after 9 PM, and only after repeated attempts to tell the host, yes we are at the bar (where you told us to wait)... no big deal, we could look over this, as we were very huingry at this point..

finally after being seated, and waiting for 10 minutes or more, we placed our order for our meal... we order another morrocan appetizer and the fried calamari (which looked wonderful on another patrons plate earlier).. well, after 25 minutes we were served the apps, which were cold!... so we sent back the calamari, and they proceeded to dump the calamari back in the frier and send it back out... can you say rubber!!! absolutely disgusting... so we wait some more..

at this point both tables beside us, who were seated after 9:30, had received their meals and were almost finished by the time we got ours... again, the food was cold... no steam at all on one of our plates and barely luke warm... this after waiting nearly 20 minutes after our apps, and watching our neighboor eat the same meal as we had oredered....

I have never, and I mean never, sent back food at a retaurant, and felt a bit guilty for doing it twice in one nite... the food may have been interesting, but we can not tell how it would work out if properly cooked/served... the wait staff and manager were extremely rude, as we remained patient for a tasty meal to come out...

just thought I would pass this on... has anybody else been here? any comments on your experience...

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