Wanted to see what you all think about Yaki's. I've been going there for years. I don't always love it, but it's convenient and they have the best fast food chicken bowl I've found in the Burbank-Studio City-Sherman Oaks area.
One big problem, I've encountered a real language barrier with the employees. On SEVERAL occasions, I've placed a phone order asking for my order a certain way (chicken bowl - no cabbage, burger, no sauce, etc.) and they have completely screwed up the order. One time, when I was in a real rush for work, they were laughing and joking about how they messed the order up. It certainly wasn't an example of good customer service.
Just thought I'd see what your experiences were with the food and help there.