Been going to Zo ever since they opened last year. Use to love their fish but I will NEVER go back again.
Sat down at 7:45pm for dinner recently and by 9:20pm, we had only been served 4 orders of sushi (2 pieces each order). An hour a half for 4 orders!! Meanwhile, the two tables of four next to us were served repeatedly and I noticed the time it took for us to get one order, they got four! I asked the waitress about the rest of our order and she said the chef is very busy with serving the omakase first. The place was full on Friday but I didn't know you become the last priority if you're not ordering omakase. I've been to Hiko and Echigo when they're packed and didn't have the same problem even tho I didn't order omakase.
I gave Zo a second chance last night. I occasionally order their spicy tuna roll which is very good and has been on their menu ever since they opened. However, last night the chef rudely said "no more...we don't served spicy tuna rolls. If you want one, go down the street for one"....basically half-kicking me out. Fine, down the street I will go. I'm not a sushi beginner and I understand all the sushi "rules" and the "no california roll" blah blah but do you have to be a jerk? If you don't want to serve it, don't put it on the freakin' menu!! This kind of service is ridiculously unnecessary and uncalled for.