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Store, extended warranty, and service for new Miele dishwasher?

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Store, extended warranty, and service for new Miele dishwasher?

darnselfly | Sep 27, 2010 04:25 PM

Hi all,

We're in the market for a new dishwasher. Have a Kenmore Elite about 6 years old and have absolutely had it with the machine and Sears service.

Many great discussions here have me pointed at a Miele (it was that or Bosch). Most Miele owners love it and report few problems with machine or service, while Bosch owners seem split about 50/50.

So, if you have a Miele dishwasher (or maybe other appliance), where did you purchase it? And if you got an extended warranty, did you purchase it separately or at the appliance store where you bought the machine? Do you go through the manufacturer for service, go independently, or go through the store?

I liked the salesman we worked with at The Great Indoors here in Orange County, but he waited till the end to spring on me that they are in fact a sister company of Sears, so service would be through them (albeit with Miele-certified techs). THAT SCARES ME!

Any advice or experience on your Miele purchase would help us out a lot. Thanks in advance!

Lisa

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