OK, so would you continue to go to a place which had great food but lacked good service (server, hostess)???
I ran into this situation recently at a local mexican restuarant inside a vegas casino (not owned by casino BTW).... service was terrible...they didn't have enough people on staff...BUT the food was great and the prices were within reason.
apparently some people think that once you get the check your "service" is now over with....I have always assumed that until I pay the check THEN my "service" is done...no wonder they always complain about the tips not being very good... oh, and what is it about no refilling the drinks.. I can't tell you how many times I've sat an empty glass at the corner of the table and have servers just walk on by or ask me "would you like a refill???" and then go and get the drink... they should have the drink in hand waiting IMHO. your thuoghts??? THX.:)