I can't decide whether I like this place or not. And I've been here at least half a dozen times. I like the food here. I have liked everything I've had. Spinach and asparagus risotto, papardelle with veal ragu and peas, simply grilled branzino, even the chicken parm was out of this world....pounded thin and spreading across the entire plate. Now for my gripes.
1. Without a reservation, they do try to accomodate you. But, the wait time is not even close to what they tell you it will be. "5 minutes" is the wait time they will tell you. That 5 minutes turns into 30 quite easily as they seat "regulars". I think that this is totally inappropriate. I just would ask to be honest with the wait time and let me decide if I would like to hang aroound for a table.
2. Upon sitting down, the table receives a plate of tomato focaccia and a bread basket. But now for the annoying part. Looking around the restaurant, I see many tables with another plate of pre-appetizers. Soppresatta, chunks of parmagiano, and olives. And I wonder to myself "why does my table not get this?". Is this little plate on the menu? No, it's not. I know this is petty. And maybe I should ask for it. But it irks me that, because I am not a regular, I do not receive this dish. It is somewhat insulting. Is my money different than somebody else's? And by no means is Primola a cheap neighborhood joint.
Please tell me if I am crazy. Does anyone have a differing opinion on this place? I feel like if they want me to become a regular, they should treat my like one whether I come once a year or once a week.