Chowhound Presents: Table Talk with Yotam Ottolenghi and Helen Goh of Sweet: Desserts from London's Ottolenghi | Ask Your Questions Now ›

Not About Food

horror stories...why not alert management?


Not About Food 16

horror stories...why not alert management?

foodieop | Jan 1, 2013 04:22 PM

I see a lot of "horror story" posts on this board, and my curiosity has the best of me. Why go home with a bad experience to report, or wait until the end of the meal to consult management? When I am dining out, If I receive a glass with a lipstick stain, for example, I immediately notify the staff. If I get a rude server, i immediately ask for management. Is this not the norm? Rather than have a bad night all together, why not address the problem as it occurs as opposed to writing a bad review after the fact. I worked many years as a fine dining manager, and would want to be notified of issues to I could rectify them right away. opinions??

Want to stay up to date with this post?

Recommended From Chowhound