Does this EXIST? My kids dragged me to Metro 29 yesterday morning and it was NOT either of the above. I can't stop thinking about it and couldn't even post about it when I got home! This was the worst restaurant experience I've had in years. I have a very ordinary last name like Smith. The hostess took my name and we were told to wait 10 minutes. We sat next to two ladies whom I figured were ahead of the 3 of us. 10 seconds later, the hostess came out looking for Loren. She started staring angrily at me and shouting LOREN! right in my face! This is as close to my last name as Smith is! I finally looked at her and said, my name is SMITH, I am not Loren. She just turned and walked off. A few minutes later, she came back calling me Loren again! The ladies laughed and I reminded her I was SMITH. Well, then she said, YOU, your table is ready! She looks at the book and then says SMITH, right?? and was shaking her head furiously as if she had been right all along! Yes, right, glad we got that straight! We sat down and ordered.
I got an omelet and noticed that the hash browns on another diner's plate looked mushy. I chose the french fries instead and rye toast. We waited forever. When the omelet came it was brown. The toast was wheat and there were homefries on the plate. I sent it all back and told him the omelet was overcooked. I swear he came back seconds later with the SAME omelet, but with french fries and STILL WHEAT toast and asked if it was better! NO! So, then he advised me that I should ask for a soft omelet. This is not what I want either because I don't like runny eggs. Well, I got a not as brown omelet with runny eggs in the center on the third try and settled for it. The waiter was bouncing creamers off our table, another staffer took a chair without asking if we needed it. Yet another was working the dining room with a big broom and dustpan near the tables where people were still eating. I tried hard to remain polite throughout all of this, but by the time I left I felt completely abused. My kids got burgers and fries and their orders were adequate.
So, next time they want a shiny diner, where do you suggest?