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Annoyed about $6 bottled tap water charge at CraftBar

slowcookin | Feb 20, 201506:11 PM

Finished up by 3 night / 4 day NYC trip. On the Amtrak back to Boston. Had so many great experiences, cocktails, meals. Final lunch was a 3 course lunch at Craftbar. Nice options and we loved the atmosphere and the food, however, a bit annoyed about the water situation - they asked us if we wanted still or sparkling. We said, "tap is fine". We had a $6 charge on the bill. I asked about it and was told that they have a filter for their water prior to it going from their tap into their bottles. They thus consider it "bottled water" and charge $6 for it. I would have preferred more transparency about the water situation - we would not have objected to the charge for filtered water but we were not presented with three options, *sparkling, *still (filtered, tap), * still (unfiltered, tap). When we were at other restaurants they were quite clear about the charges for water. In no other establishment were we charged for "still water". Our objection is primarily one of feeling nickeled and dimed after spending quite a bit on food and drinks.

It left a bad taste in our mouths for an otherwise lovely meal. Mostly because after we inquired about the charge we had the waiter give us quite a bit of attitude and then nasty stares at us from other servers. I cannot imagine we were the first people to ask about this? I also cannot imagine Tom Colicchio would approve of the lack of transparency on this water situation and the ensuing server attitude.

Maybe I am just in the dark about NYC restaurant water situation?

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