Zia's Cucina is located in a cozy little space at the corner of East Main St. and Cherry St. in downtown Waterbury, not far from the Palace Theater. We ate there on a recent evening, and I write not to praise or pan the menu or food (both were okay but not terribly imaginative or exciting), but to point out how a new restaurant can leave a poor first impression on first-time visitors. First of all, our server didn't know the difference between cabernet and chardonnay. That made us wonder and got us off to a wary start. Then, after the drinks were served, the first sign of what the place was all about was the bread basket. Ours contained four tiny, thinly sliced pieces of Italian bread, almost lost in the folds of the basket's napkin. You'd think restaurants, especially new ones, would understand how important the first impression is. We chuckled at the meager bread supply, but we also regarded everything that followed with an extra critical eye.