I am the owner of a 36" viking hood (wall) and this is the second time this has happened to me: the lights just stop working. I know that the bulbs are fine (I tried replacing them) and that the hood is connected to a power supply as the fan works fine.
Any advice? Also, how do you remove the panel under the controls in order to access the switches and knobs underneath? Is it just "brute force" or is there some sort of technique?
To those of you thinking that I should get a service guy, I will if you say so, it's just that a service call pretty expensive where I live and I'd like to at least analyze the problem before I call one.