Went out to a nice restaurant with my boyfriend and had an interesting experience.
After ordering our steak (no apps) we sat there for over an hour. The server showed up once in that hour to ask if I wanted more pop, completely ignoring my boyfriend to see if he wanted more beer. After over an hour we had the chef show up at our table to explain that there had been a mistake and our order had been lost and was never cooked. From that point on the chef served us for the rest of the evening. Bringing over two free apps, two free dessert platters and two free beer. Even going out of his way to find a beer that I like when I informed him that I don't drink beer.
In the end we were at the restaurant for 3 hours and ended up with an amazing meal all served by the chef which was a great touch.
Here is my question ... the server was not really that great. She avoided us for the most part. Never made mention of the fact that we waited so long for our food or that our order was lost. The chef was the one who served us, so she only ended up clearing our plates.
I thought that since the chef went above and beyond to make everything right we needed to tip the server accordingly even though she didn't really do anything. My BF disagreed because we did not receive very good service from her. What does everyone else think??