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Storm Rhum Bar, Asheville (sigh...)


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Storm Rhum Bar, Asheville (sigh...)

Jeff C. | Jul 14, 2012 12:49 PM

That's a sigh of exasperation up there, in case you're wondering.

The last time we ate here, the service was great, and I had a duck breast that was the equal of any I've had at The Admiral or elsewhere, and I believed they had finally put their inconsistency problems behind them...

Last night we stopped in for dinner around seven, and the place was maybe half-full. We were greeted promptly and warmly, and ordered two excellent cocktails (the bartenders remain some of the best mixologists in Asheville). Because we weren't that hungry, we decided to split a few items. First, was a grilled Romaine salad with bacon, which was brought to the table half-grilled and with no bacon whatsoever. How does a dish get sent to paying customers with a major component missing, and not a single person--not even the waitress--notices? We, very politely, pointed out the error, and a few minutes later, she dumped a small bowl of diced fatty pork on top of the salad, half of which was gone by then. Next up, was a Cuban Sandwich and fries, which was good, albeit haphazardly slapped together. Finally, we decided to split the blueberry cobbler and ice cream. Twenty-five minutes later it arrived just out of the oven with melting ice cream running down the sides. As we started eating it, we found no trace crust whatsoever. Okay, says I, maybe the crust is at the bottom, but there was nothing but soupy, stewed blueberries and completely melted ice cream. When we pointed this out to the server, instead of apologizing she pointed to a tiny bit of crusted dough on the side of the ramekin, and said, "There's crust, right there, but I'll let them know." The manager (a great guy, BTW) soon came by, apologized profusely, and the offending dessert was taken off the bill.

Still, with so much going for it, why oh why can't Storm seem to keep both the food and service balls in the air at the same time?

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