Explore More Cities › +
Discover the unexpected in the Los Angeles Area. Explore All of Los Angeles
Restaurants & Bars 22

Silver Lake Cheese Store - never going back

Megan | Mar 10, 200304:34 PM

My SO and I were very excited to check this place out after everything we'd read. We regularly go to Joan's, which is very close to our house and has a nice, though more limited, cheese selection. We love sampling and learning about new cheeses - and enjoying it at home w/ wine.

Unfortunately, the Silver Lake store left us VERY disappointed. Even if I went in without such high expectations, I would have found the service there sorely lacking.

Basically, my SO and I told the person helping us (a man in his 30s - did not get his name) that we wanted an assortment of cheeses. We said we'd start w/ a goat cheese. He named a few and then stared at us. Normally, at least in our experience, this is the time they offer a taste. He did not. Since we love Humboldt Fog, we said we'd take some (even w/o tasting it). I thought - is it possible they don't give tastes here? Didn't I read about them doing that?

But then I noticed an older man (2 feet from our guy) helping another couple, and he was giving them samples left and right. B/c I overheard him giving them samples of blue cheese, I told the person helping us I'd like to also buy a blue cheese. He asked what kind. I asked for a recommendation-telling him I love trying new cheeses. He mentioned one (I forget the name). I then had to ask if I could sample it (even though it was already unwrapped for the couple). He obliged, but when I said that wasn't exactly what I was looking for, and that we liked more powerful blues, there was awkward silence. I asked if he could suggest something else. He mentioned a few other varieties, without offering a taste of anything, and I quickly assessed that this interaction was a waste of time. I know that Roquefort and Gorgonzola are types of blue - I can go to Whole Foods for that. I go to a boutique cheese store to interact, learn, and taste.

Clearly, either this guy was a horrendous salesperson, or, my SO and I were not being treated the same way other customers are treated. This sometimes happens to us - we are in our 20s and perhaps assumptions are made - so I suppose I have become sensitive. If that were the case, I would simply have left w/o the goat cheese and wine I'd chosen. But b/c I was not sure if this man was just incompetent, I told him rather abruptly that we would just stick w/ the goat and leave. Of course, we had said we wanted to buy an assortment of 4 cheeses, but he didn't ask any more questions.

I was so utterly disappointed and annoyed when I left -we could have gone to the BH store but I wanted to give this newcomer a chance. Suffice it to say I will not be going back. I'm interested, though, to hear what experiences others have had.

Want to stay up to date with this post?
Log In or Sign Up to comment

Recommended From CH