I live around the corner from Sakura, and I've been wanting to try it since it opened. I went tonight at 8 pm with a friend.
We sat in the back garden- which is lovely.
One table inside the restaurant was full when we arrived, as were six tables in the garden.
After getting menus,our original waiter disappeared and it took a half an hour to get two glasses of water and have our orders taken.
We ordered some shumai, a tuna roll and the sake cod.We made a point of asking the waiter if that would be enough food for 2 people. He told us it would satisfy people with average appetites.
Then we waited. And waited. And waited. After 45 minutes I informed the waiter that I was a diabetic and had taken my insulin and needed to eat. A few minutes later we were told our shumai would be out in minute. After fifteen minutes or so, the shu mai arrived.We were told the other food would be a while. I told the waiter that if that was the case I needed a bowl of rice right away (not enough carbs in the shumai to cover the insulin I had taken) - Another wait for the rice.
The waiter tried to apologize for the wait, telling us that everyone had arrived at once (not so, when we got there half of the full tables had already gotten their food). It's hard to believe that 7 tables (remember 3 or the 7 already had their food) could back things up for so long. That's still no excuse for the service.
Finally, an hour and fifteen minutes after we arrived the tuna roll and cod arrived.
The cod was a small appetizer. We had to stop the waiter, who took the plate away before we were finished.
The shumai, cod and the tuna were good (the cod especially), but not anywhere enough food for two people.
We were both still hungry, but certainly had no desire for another endless wait for additional food.
I liked the food, but after our experience, I am not in any hurry to return.
Oh, and to add insult to injury, when we paid the bill and asked for change, the waiter brought us back denominations that forced us to either ask for him to split a larger bill (another long ait), or leave a slightly larger tip then we would have (almost 25%). Having been there over two hours, we choose to leave the higher tip and split.