+
Not About Food

Restaurant/waitress adds to credit card bill. what to do?

rtv | Feb 26, 201511:52 AM     96

We went out for dinner at a restaurant that we have been going to for
many many years. this particular time we had a waitress that was WAY
short of acceptable. We left 0 tip. and before everyone goes nutz on me....we have 0 tipped a waiter/waitress maybe 4 times in over 40 yrs. and we eat out a lot. usually we leave 20% or more. I swear its harder on us than the waitstaff, we feel awful about having to do it.
Here's where things get strange..we get the credit card statement and there has been an addition of 20% to the bill! We email the owner who we have known for many years and she assures us that this is unlike
any of her employees to be dishonest and there must be some other explanation for this. The owner said she would have her partner look into it and get back to us. Today we get a call from the partner who tells us SHE did it!!! The waitress told the partner that we had taken all the receipts (we did not) and so they "just added it".
It seems this could be a couple things:
1. a dishonest server and the boss is covering for her
2. a dishonest server lying to her boss
3. the boss is part of it

So...what to do? we have had suggestions ranging from police report
for CC fraud to disputing the charge with the CC company.

Any thoughts/experiences from other frequent diners?

Want to stay up to date with this post? Sign Up Now ›

Invite a friend to chime in on this discussion.

Email a Friend

More from Chowhound

Top 10 Tools for the Minimalist Kitchen
Shop

Top 10 Tools for the Minimalist Kitchen

by Melissa Coleman | Welcome to Cookware Week! We're sharing our favorite cookware sets, accessories, and kitchen appliances...

The 8 Best Cookware Sets of 2019
Shop

The 8 Best Cookware Sets of 2019

by Camryn Rabideau | Welcome to Cookware Week! We're sharing our favorite cookware sets, accessories, and kitchen appliances...

The 10 Best Direct-to-Consumer Cookware Brands of 2019
Shop

The 10 Best Direct-to-Consumer Cookware Brands of 2019

by Camryn Rabideau | Welcome to Cookware Week! We're sharing our favorite cookware sets, accessories, and kitchen appliances...

8 Egregious Cookware Sins You Don't Realize You're Committing
Guides

8 Egregious Cookware Sins You Don't Realize You're Committing

by Camryn Rabideau | Welcome to Cookware Week! We're sharing our favorite cookware sets, accessories, and kitchen appliances...

Get fresh food news delivered to your inbox

Sign up for our newsletter to receive the latest tips, tricks, recipes and more, sent twice a week.