If this has been asked before, I apologize.
I'm curious. Do chefs, owners, and such read the posts on Chowhound? And if so, do they care about what is said? I've seen a few random posts here and there from owners and such with personal questions (what to do about rude customers, etc...) but never a direct response to comments about their restaurants. Is that taboo here?
Like I said, just curious.