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Predicted downhill in Dallas


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Predicted downhill in Dallas

Donnie C | Dec 16, 2003 02:35 PM

The DMN mentioned Friday that Hector had left the management of Iris over "differences." Hector ran the front of the house and did so flawlessly, just as he had done at the Riviera. I would guess the problem came with Suze, an Iris owner with no defined role. She hung out at the front of the house as well, but always seemed to rub our group the wrong way. When something was off like a noisy group, slow service or a problem with the wine list she would listen for a half minute then just throw her hands in the air, say something like, "you can't please everyone" or something even more condesending and then just walk off never to return and then ignore you on the way out. Whenever she stopped by your table to inquire about your dinner she would scan the room without listening and then move on without comment leaving us, the paying customer, feeling like we were a nuisance in her otherwise important evening.
She's real short on the social graces, unlike Hector, and I can see Iris turning into the free for all that her previous restaurant, Suze, was. Lost reservations, forgotten special requests, friends and relatives manning the front desk helter skelter, and Suze sitting, chatting with buddies during peak dining hours.
As long as Russell Hodges is cooking I'll continue to go to Iris and put up with the amateur hour production but if he leaves then kiss Iris goodby.

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