Chain Restaurants 9

Praising Service (at a fast food chain)

jhopp217 | Apr 14, 201201:44 PM

When it comes to service, I assume most letters, e-mails, calls, etc that chains receive are complaints. One night I ran into KFC and there were about five people in front of me and within about three minutes it was my turn. The two kids behind the counter started rapping in asking me what I wanted and kept it going while they filled my order. Within about 45 seconds, I was bagged and paid. I thanked them and started to leave. Turned around and gave them a $5 tip. I went home and a few hours later, I was still laughing at how great it was. I wrote a long complimentary e-mail to KFC.

Not expecting this happens to often, but has anyone else received such great service at a fast food joint that they tipped and/or wrote a letter about it?

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