I visited the new Burbank spot at Magnolia and Hollywood Way, and was quite impressed!
They occupy a nice corner spot with a handsome facade. Parking was plentiful and free, (on the street) and one doesn't have to walk by nasty dumpsters as in Glendale.
Of course it was Sunday so this might not always apply.
Inside one finds a much more spacious and upscale enviornment. There are wrought iron chandeliers and upholstered leather chairs. The traffic flow is vastly superior, with two clear lines and room to move around and find a seat.
I noticed an orange squeezing maching, which I hadn't seen in Glendale. It was loaded up with oranges and ready to go.
The service was noticeably friendlier than the sometimes gruff Glendale location. Everything felt less harried and smiles and graciousness abounded.
On to the chow. Well, I can't offer much here, because I only eat one thing at Portos: potato balls. I am here to report that the potato balls at the Burbank spot are exactly the same as in Glendale, meaning they are God's food.
The line moved slowly today, most likely because as in any new restaurant, the organizatoinal kinks take time to work out. In time I'm sure they will have the place humming.
One thing they should do is what Amoeba Records does. Have an employee at the head of the line who can guide the next customer to the correct register. So much time is wasted with the cashier trying to get the next person's attention.
They have eliminated the number system from the bakery and cake lines, which is probably a good idea. In a way, though, they lose some charm without all that chaos of number confusion.
Overall, the Burbank Portos is worth regular visitation, though I'd suggest waiting a month or so until they are a little more efficient with the lines.
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