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Restaurants & Bars 14

Mad Mex-Never Again

crazyspice | Jan 23, 201207:59 AM

We are not chain restaurant people. But, yesterday when my husband came home he said he was hungry and I was not in a cooking frame of mind. I suggested we give Mad Mex in Willow Grove a try after reading the review in a local publication. We were seated right away, but then waited 10 minutes before our server came to the table. We ordered the fire-roasted tomato chipotle salsa and the guacamole with chips. The chips were incredibly salty as was the salsa. I ordered the Patron margarita. It was average. At the same time, we ordered the grilled fish tacos and the carnets burrito.

An hour after ordering, our food had not arrived. We watched customers who were seated after us receive their meals and stopped the hostess and asked her to get the manager. Our server was no where around. The manager comes over, looking quite shabby sand wearing a stocking cap. I had to double check with him to be sure he was actually the manager. He offered no apology for the poor service and missing entrees. He just said he would "pick up our tab". So, we got up and left. It was a terrible experience.

This morning I went on their site to leave feedback and came across the nutritional information. That was eye opening!

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