Good for lunch, awful for dinner! This restaurant took over the site of the old Charthouse on Waterfront Row. They opened in November and we have been there twice for lunch. Great location and lunches are good (try the fish tacos). So with good lunch experiences, we decided to try it for dinner (my parents and sister were visiting).
Bad decision! We thought it might be an alternative to Huggo's (where we have been going for nearly 25 years), but it isn't (though a little cheaper). First clue was the wine list, printed on the menu, with only four bottles of red and four of white. Not a sign that they take dining very seriously. We ordered a merlot and a pinot grigio. The waiter came back and said the bar tender was only selling the pinot grigio by the glass (despite what the menu said). So the two of us who wanted white wine ordered beers instead. It took a long time to get the beers (after the hors d'ouvres arrived--they were not bad). We also asked for water for everyone at the table (six of us); we asked at least three more times before water arrived. One of us asked for a second beer (again three more times and at least 20 minutes before it arrived).
The food? My 87 year old father who never complains about anything, ordered filet mignon and actually said it was "terrible", admitting that you should not order steak in a fish house (but it was on the menu). The fish dishes (aki and ono) were actually pretty good, but the vegetables, rice, and mashed potatoes that came with the entres ranged from warm to downright cold. The waiter was pleasant enough, but not attentive enough. He did not make sure that the water arrived on time, that the plates were cleared, that perhaps we would want a 2nd bottle of wine after the first was empty, whether we would like dessert; my mother asked twice for a box to take home her leftovers (and she had to do the work herself), the list goes on and on. We saw people at a nearby table send back their salad, when it arrived at the same time as the entre.
Bottom line, after two months in operation this place has a long way to go to be taken seriously. Not ready for prime time. Go for lunch, but dinner rates at best a C+ for food, and a D for service. We'll go back to Huggo's next time my family is in town.