i was cautious about ordering a jive turkey for the christmas holiday given its problems last year, so much so, that i got take-out on a few occassions on reconaissance missions. i stood in line for a first come, first serve fresh herb turkey on christmas eve for a dinner that evening. it was absolutely delicious! my family raved and raved about the bird and there was nothing left! i'd say give them another chance if you have the patience or bite the bullet an pay extra to have the bird fed-exed to your home--you won't be disappointed!