I received a gift cert for Ici Bistro for Christmas...since then have called weekly to try to get in. The machine usually is full but tonight someone actually answered the phone. But I was told I was out of luck unless I wanted to wait and "chance" it on an empty table, or sit at a bar, and that they were pretty much booked for the rest of the month (yes, all of April). Asked if we could refund the gift cert and also was told no. Now I know having a resto ain't an easy business...but this seems a little customer unfriendly! Anyone else had this problem?