Well, actually, I think their bagels are pretty good. However, I hate that late in the afternoon they have few, if any, bagels. This is when I want one. I just learned from a clerk, who probably let it slip inadverdantly, that they plan to be sold out of bagels at 3pm. If they have any left, it is random chance. The store officially closes at 6pm, so should not they try to have a full inventory until 6? If they want to be totally sold out at 3pm, why not simply close the store at 3? Do they think that selling 'leftovers' for people who come late in the afternoon is fair?
I am referring specifically to the store in Berkeley, Telegraph & Durant. You should see how pathetically empty their bins are late in the afternoon when I come home from work. No problem. If you are in the area, do not give your money to Noah's, but go to their competitor: Eclair Bakery. Just walk 2 blocks down from the Berkeley store on Telegraph, and this other bakery is right next to Buffalo Exchange. They do not have as many different types of bagels, but I have never been told that they are 'sold out' of the type of bagel I want. They are also much better than Noah's, because they also have cookies and heavenly, fattening french pastries just like in the fancy pastry cookbooks.