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Melanie Wong | Jan 26, 202006:53 AM     25

Last night Pim Techamuanvivit discovered that Grubhub, Seamless and Yelp delivery services have fake listings for her San Francisco restaurant, Kin Khao, to accept food orders on their sites. Her restaurant does not fulfill the food for these orders. And DoorDash has a fake listing for her other restaurant, Nari.

She tells her story on twitter.
https://twitter.com/chezpim/status/12...
https://twitter.com/chezpim/status/12...

With the growth in meal delivery business, many restaurants have shifted their take-out business fulfillment to ghost kitchens. The food that delivery customers receive from them is not produced in their restaurant kitchens and may not be the same.
https://www.restaurant-hospitality.co...
https://www.sfgate.com/food/article/N...

Now with counterfeit pages on delivery sites, consumers have one more level of fraud to watch for.

Edited to add:
Tara Duggan of SF Chronicle is covering the tale.
https://www.sfchronicle.com/food/arti...

Pim Techamuanvivit on Twitter

“If you want to hear another story about how @seamless @grubhub, and @yelp are defrauding us restaurants and their customers, pull up a chair. I have...

twitter.com
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