Last friday I went to Fugakyu for some lunch. We were sat at the sushi bar and immediately forgotten about. We were dropped off water and then our server dissapeared for atleast 15 minutes. Thankfully our neighbors at the sushi bar thankfully flagged a passing manager (was we were seated in a corner facing a wall away from all passing traffic) and we were able to order. One of the dishes (a soup) was forgotten and the sushi was fine.
The service was horrid, the sushi was fine, and the soup wasn't bad after it showed up. Two weeks ago I went, got horrible service, and decided that if it happened next time I wouldn't go back again. Looks like I have to try Fusion next time!
Oh well, its sad to see that Fugakyu has gotten so complacent and their servers so lazy.