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What do you do when a favorite restaurant slaps you in the face?


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Not About Food 56

What do you do when a favorite restaurant slaps you in the face?

voxbop | Jun 18, 2007 01:22 PM

A few weeks back, after a particularly grueling, early morning of work, I stopped by Pearl Oyster Bar at about 2:30 for a quick lunch. The restaurant was half empty, there were many spots at the bar and 6 or 7 tables open, including a a number of deuces. The man behind the counter greeted me with, "One? Any place at the counter is fine." Needing a little down time and privacy, I forlornly asked, "Would it be possible to have a table?" He curtly replied, "No, no tables," and literally turned and walked away. No, I'm sorry our policy since we're so small is to only sit parties of two or more at tables. No . . . explanation whatsoever. Now, I worked in the restaurant business for ten years at a number of high-caliber restaurants throughout the country and I know all about the customers who are never happy with where they're sat and the difficulty of dealing with customers in general. But, this just seemed so gratuitously nasty and uncalled for. Pearl has been one of my favorite places in the city for it's high quality food and casual atmosphere since it was opened. I'm a semi-regular customer. I probably go in at least a couple of times a month. I've recommended it to dozens of people. Of course I could write a letter to Rebecca Charles and complain and be all indignant but where does that get me? Then I'm just another whiny New Yorker. To be honest, I actually feel sad. Like I found out a good friend had been talking about me behind my back. Alas, I have no desire to go into one of my favorite places for quick, delicious food again.

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