Scott Joseph, The Orlando Sentinel's food critic, totally rippped Emerril's latest venture in today's paper. Not a pretty review....
Perhaps he was a bit perturbed by their reservation policy? If you don't call by 3:00 pm to reconfirm the day of your reservation, its automatically cancelled. Scott did not appreciate that at all.
Hey, I made a reservation for 8 in Charleston (Hank's) and they asked that I give them my credit card to hold the table. And, if we did not show up or cancel at least 24 hours prior to the dinner, we'd be charged. What amount we'd be charged was never specified.
My friends thought this was a bit much and decided we'll go to another place. So, I cancelled the following day and they actually gave me a cancellation number. The restaurant world continues to go through changes - some good and some not so good.