First we were not presented with a menu - big mistake not to insist on one. Meal started well with meat antipasto but it was followed all too quickly by the pasta dishes. However, they were good. Next after a long interlude came a veal chop and sliced steak. Alas they arrived cold! When we complained they took the plates back and returned them - same plates - this time tepid. Also the the beef and veal chop were by now were quite dry. After sending back my veal chop yet again the waiter substituted grilled guinea hen at my request. My wife and I ate dinner in series finishing 40 minutes apart. There was no apology or attempt to compensate us. The unsubstantiated hand scrawled non-itemized paper bill came to 75 euro and I did not know enough to complain. We were ripped off. NEVER AGAIN will I eat here, nor accept a verbal description of the foods w/o menu or accept a hand scrawled non-itemized bill. This is our fourth extrended trip trip to Italy and our worst restaurant experience.