First, I need to say that I am a guide in Rome and I lead food and wine tours. Recently I had a group of 25 students from American on a 5 hour food and wine experience tour in Rome. One month before the tour, I made arrangements to bring them to Da Giggetto because on the past, they have always been reliable. We made a menu fixed a price and shook hands. We called once a week prior to the event for various reasons, firstly, to confirm, and secondly as the event came closer, I had information of clients such as allergies. We called one week prior to the event the woman said all was fine, everything was planned no problems. We called the evening before the event to reconfirm-thank goodness-and the woman who made our plans with us was on vacation! She left no notice at Da Giggetto of our arrangement nor did she call us to cancel. So at 8pm the night before we had a group of 25 people, we had to find other arrangements. Luckily Ba Ghetto-a kosher establishment- was more than happy to help us. They were much more generous with their portions and honestly their food is much better than Da Giggetto’s anyway. Their fried artichoke blows Da Giggetto out of the park. Also, Da Giggetto is not owned by local Roman Jews and they do not have a kosher kitchen. Ba Ghetto is kosher and I often see local families hosting bah mitzvahs there and other celebrations that require a kosher kitchen. So taking clients there to talk about Jewish influence on the Roman kitchen is pointless. I have sent Da Giggetto literally hundreds of clients over the yeasr. I have always carried their business cards. I have taken large and small groups there as well. No longer with I be a patron at Da Giggetto and when my clients ask me where they should eat in the Jewish quarter I will tell them Ba Ghetto or some other establishment-actually I won't suggest anywhere in the Ghetto except Laura's Biscotti. The food at Da Giggetto has not always been the best, but I like(d) the location in the Ghetto and the outdoor seating. Their wine list has always been dreadful and their wine glasses are terrible as well. Do you want heartburn? Eat their Eggplant Parmigiano. I calculate that after this experience they will lose hundreds of clients over the next 2 years just from a loss of recommendation from myself and my husband.
Ba Ghetto, with a slightly higher price was 10x more generous with what they offered. They were accomodating to the 2 celiacs on my tour and they opened the kitchen for us.