This morning I went to the Companion Bread Company in Clayton for breakfast. What a disaster. First, there were no menus available, so in order to decide what you wanted, you must wait until you get to the front of the line where they take your order. There were three different egg dishes. One had a sign in front that said "eggs and potatoes". This had a description of all of the ingredients. One of the other egg dishes had prosciutto on the top and the other had salmon. There was no description of either dish.
I asked the gentleman helping me what was in the dish with the prosciutto? He pointed to the salmon and said "This one?" I said, no, the one with prosciutto. He said "Uh, prosciutto." I asked him if the eggs had anything else in them. He said he didn't know. I asked him if there was anyone around who knew anything about the menu. A gal from in the back yelled back that there was gruyere and parmesan cheese in the dish. I guess that each of the egg dishes are the same except for the topping, however, I can't be sure.
There were three different types of french toast dishes, of course only one had a description. Because I was afraid I was taking too long, I just ordered two of the egg dishes and one order of the apple french toast. With the eggs came some rye toast. Of course, the bread was not toasted, although it had been run through the toaster oven, obviously on the lowest setting.
Some poor gal tried to take her grandmother in a wheelchair into the restaurant. This monstronsity was so poorly designed that she had to turn right around and head back outside.
The food was good, I'll admit, but really. If you aren't going to have a menu, try training the staff about your product. I view this as a management issue. It seems as though poor customer service is the rule rather than the exception these days, and Companion Bread surely follows suit.
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