Ordered breads for Christmas Eve dinner - went to retrieve order, and was told, unapologetically, that they had nothing left, they did not know what happened to my order. There were two other patrons there that had apparently been told the same thing earlier in the day, and had come back to pick up their order... only to be made to wait again. Girls behind the counter were very unprofessional, were sticking their hands down into the cannoli piping bags. Needless to say, we had to run over to ACME to then get our bread for our special meal.
This location is new, so I would POSSIBLY give them a second chance in about a month. Hopefully they will pull things together.