Went to two of Monsieur Tourondel's restaurants in the last 72 hours and will be reluctant to go back. BLT Steak friday night and BLT Burger today were totally unimpressive, uninspired and overhyped.
We (I and some family members) waited at BLT Steak for 30 minutes after my reservation time to sit down. No apologies, no nothing. We were seated at a couple of squeezed together two tops that left the person in the middle on either side with an uneven eating surface. Anyway, I like my steaks with a decent amount of red in the middle, and usually order rare to medium rare. I ordered the ribeye medium rare, on the advice of our captain, who told us that they tend to undercook their steaks just a little. I also ordered hen of the woods mushrooms and asked that I have a glass of cabernet with my main course. (I didn't get an app, but others did). The captain told me that I would have to remind him later... I tried everyone's apps. Nothing stood out other than the caesar salad, which was pretty good. When entrees were coming, not only did the captain not remember my cab, but he even asked me if I wanted anything to drink with my main course. The food came out, and my steak was overcooked. It was medium to medium rare. And count me as one who is not a member of the whole "a proper steak should have a good char on it" school. My steak tasted like charcoal, which completely overwhelmed any meaty taste the ribeye might have had. Also, the hen of the woods musrooms were soggy, and my wine came halfway through my main course. Overall, I was just not happy with the quality of the food or the service. The captain seemed lost in describing the food and was not comfortable with the wine either, and the food really just wasn't good.
BLT Burger was not as egregious as Steak, but I just found their burgers to be underwhelming, especially given the price. I would much sooner walk over to Corner Bistro, and get their better burger and fries for half the price. Oh, and my milkshake was runny and small.
Maybe I caught these two on bad days, but I'm not sure I will try them again to validate that theory.