We have eaten at Baci 3 times out of 4 attempts. We love the food.
Our problem came with a Groupon. We let it expire - our fault. When we went to redeem the $19 purchase price we were told we would have to order all of the things that were supposed to have gotten with the Groupon (appetizer, 2 entrees, 2 wine, 1 dessert) and pay the balance above $19.
I tried to speak with the manager but he told me his interpretation of the rules written on the Groupon paper were not open for discussion. After a little back and forth he said we could do it his way or leave. We did leave and he even taunted us on the way out the door.
I feel sorry for this manager and the restaurant. They have good food and have just moved so I wonder if they are struggling. What I don't understand is that since they would only get $19 however they handled it, why would they go out of thier way to alienate customers?